SHIPPING & RETURNS
SHIPPING POLICY
We are proud to offer reliable and timely delivery across India and internationally. Once your order is placed, it will be processed and shipped within 2–4 business days.
Delivery times vary by location:
Domestic (India): 4–7 business days
International: 10–15 business days (Contact for international delivery. Charges applied accordingly.)
You will receive a confirmation email with tracking details once your order has been shipped.
Shipping Charges
Within India: Free shipping on all orders
International Orders: Shipping charges are calculated at checkout based on destination and order weight.
Customs & Duties (International Orders)
Customs duties and taxes may apply and are the responsibility of the customer. Please check with your local customs authority for details.
RETURN AND REFUND POLICY
Return & Exchange Policy
We want you to love what you wear. If you’re not completely satisfied with your purchase, we’re here to help.
Returns
You can return eligible items within 7 days of delivery. Items must be unused, unwashed, and in original condition with tags intact
Customized or made-to-order items are non-returnable.
Exchanges
Exchanges are available for size issues or defective items. Please initiate your exchange request within 7 days of receiving your order.
How to Initiate a Return/Exchange
Contact our customer support at elegantthrive.store@gmail.com . We’ll guide you through the process.
Refunds
Once we receive and inspect your return, your refund will be processed within 5–7 business days to the original payment method.